If your Google My Business (GMB) account has been suspended and you believe it was done in error, you can submit an unsuspension request to Google. Here are the general steps to follow:


  1. Log in to your Google My Business account:
    • Visit the Google My Business website: Google My Business
    • Sign in with the Google account associated with your business.
  2. Navigate to the “Support” section:
    • Once logged in, click on the “Support” option in the left-hand menu.
  3. Contact Google Support:
    • Look for a “Contact Us” or “Need more help?” link.
    • Google may provide different contact options, such as chat, email, or a phone number. Choose the option that works best for you.
  4. Explain the situation:
    • Clearly state that your Google My Business account has been suspended, and you believe it was done in error.
    • Provide any relevant details and evidence that may support your case. This could include information about your business, proof of ownership, or any steps you’ve taken to address the issues that led to the suspension.
  5. Follow any additional instructions:
    • Google may ask for additional information or documentation to verify your ownership or resolve the issues that led to the suspension. Be prepared to provide any requested information promptly.
  6. Be patient:
    • Google’s support team will review your case, and it may take some time for them to respond. Be patient and check your email or GMB account for updates.

Remember that Google has specific guidelines and policies for Google My Business, and it’s important to comply with them to maintain a healthy online presence. If there were any violations, address them as part of your appeal to increase the chances of having your account unsuspended.

Please note that the process may vary, and Google’s interface or procedures may have changed since my last knowledge update in January 2024. If you encounter difficulties or if there are any new developments, it’s advisable to check Google’s official support resources for the most up-to-date information.